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Busto Arsizio +39 0331.620533 Mon - Fri 09:00 AM - 05:00 PM 3/12 Sacro Monte St. - Busto Arsizio (VA) - Italy

Privacy Policy

1. Data Controller

The Data Controller is ELSE NUCLEAR S.r.l.
Registered office: Via Riccardo Pitteri 10 – 20134 Milan (MI) – Italy
Operational office: Via Sacro Monte 3/12 – 21052 Busto Arsizio (VA) – Italy
E-mail: info@elsenuclear.com – PEC: amministrazione@pec.elsenuclear.com

For privacy requests: info@elsenuclear.com (subject: “Privacy”).

2. Scope

This notice explains how we process personal data of users visiting elsenuclear.com and contacting us through the channels available on the website.

3. Categories of personal data

Depending on how you interact with the website, we may process:

A) Data you provide voluntarily

  • identification and contact data (e.g., name, e-mail, optional phone number, company/role if provided);

  • the content of the message submitted via the contact form or e-mail.

B) Browsing data and technical/security logs

  • IP address, user-agent, device/browser technical parameters, access and security logs, pages visited, date/time.

C) Cookies and similar technologies

  • necessary/technical cookies and, where required, analytics/third-party cookies based on your consent.
    For the up-to-date cookie list, durations and providers, please refer to the
    Cookie Policy and the consent preferences panel.

4. Purposes and legal bases

We process personal data for the following purposes:

  1. Handling contact requests (Contact Form / e-mail)
    Purpose: respond to technical/commercial enquiries and provide information.
    Legal basis:
    pre-contractual steps/contract (Art. 6(1)(b) GDPR) and/or legitimate interest (Art. 6(1)(f)).

  2. Website security and abuse prevention (Wordfence and server logs)
    Purpose: protect the website against unauthorized access, attacks, spam and fraudulent attempts.
    Typical data: IP address, user-agent, security events, timestamps.
    Legal basis:
    legitimate interest (Art. 6(1)(f)).

  3. Technical preferences and multilingual features (WPML, cache and core functionalities)
    Purpose: ensure website operation, language preferences and performance optimization.
    Legal basis:
    legitimate interest and/or technical necessity (Art. 6(1)(f)).

  4. Non-essential cookies and third-party services (Complianz – consent)
    Purpose: enable non-essential features/services (e.g., embedded maps or other third-party services) based on your preferences.
    Legal basis:
    consent (Art. 6(1)(a)) where required by cookie rules.

  5. Legal obligations and protection of rights
    Purpose: comply with legal obligations where applicable and handle disputes/defend legal claims.
    Legal basis:
    legal obligation (Art. 6(1)(c)) and legitimate interest (Art. 6(1)(f)).

5. Processing methods and security

We process data using electronic tools and appropriate technical/organizational measures to ensure confidentiality, integrity and availability of data, including application security measures and monitoring.

6. Recipients

Personal data may be processed by:

  • authorized staff of the Controller;

  • service providers acting as Data Processors (e.g., hosting, IT maintenance, security/performance services, cookie consent management tools).

You may request the list of Data Processors by contacting info@elsenuclear.com.

7. International data transfers (outside the EU/EEA)

Some third-party services embedded in the website (e.g., maps, fonts, anti-spam tools) may involve transfers outside the EU/EEA. Where applicable, transfers are carried out using GDPR safeguards (e.g., Standard Contractual Clauses and, where necessary, supplementary measures).
Up-to-date details are provided in the Cookie Policy and the consent preferences panel.

8. Retention

  • Contact requests: retained as needed to handle the request and any follow-up; typically up to 24 months (adjust according to your internal policy).

  • Security logs: retained for periods consistent with security purposes (typically up to 12 months, unless longer retention is required due to incidents/disputes).

  • Legal/accounting obligations: retained according to applicable law.

9. Data subject rights

You can exercise your GDPR rights (Arts. 15–22): access, rectification, erasure, restriction, portability, objection; and withdraw consent where applicable.
Contact:
info@elsenuclear.com (subject: “Privacy”).
You also have the right to lodge a complaint with the competent Data Protection Authority.

10. Updates

This notice may be updated from time to time. The version published on this page is the current one.